Privacy Policy

Last updated: 24 October 2025

1. Introduction

Decipher Physics ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.

2. Information We Collect

2.1 Personal Information You Provide

  • Email address (only if you choose to create an account)
  • Feedback and bug reports you submit through the app

2.2 Non-Personal Usage Data

  • Questions answered and topics practiced (stored anonymously for your progress tracking)
  • Performance metrics (marks earned, accuracy rates)
  • Basic app performance data (crashes, errors)

Important: We do not collect IP addresses, location data, device identifiers, or any other personally identifiable information beyond email addresses.

3. How We Use Your Information

We use the information we collect to:

  • Provide and improve our educational services
  • Track your learning progress and performance
  • Respond to your feedback and support requests
  • Analyze app usage to improve user experience
  • Ensure app security and prevent abuse

4. Data Storage and Security

We implement appropriate security measures to protect your information:

  • Data is encrypted in transit and at rest
  • We use secure cloud storage (Firebase)
  • Access to personal data is restricted to authorized personnel
  • Regular security audits and updates

5. Third-Party Services

We use the following third-party services:

  • Firebase (Google): For data storage, authentication, and analytics
  • AdMob (Google): For displaying advertisements
  • iOS App Store: For app distribution and in-app purchases

These services have their own privacy policies, which we encourage you to review.

6. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations
  • To protect our rights and prevent fraud
  • With service providers who assist in app operations (under strict confidentiality agreements)

7. Your Rights

You have the right to:

  • Request access to your personal data
  • Request correction of inaccurate information
  • Request deletion of your account and associated data
  • Request a copy of your data in a portable format

To exercise these rights, contact us at support@decipherphysics.com

8. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, all associated personal data is immediately deleted from our systems. Anonymous usage analytics may be retained for service improvement purposes.

9. International Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@decipherphysics.com